IVA support

Helping You Take Back Control Of Your Financial Future

Wish Money is a trading style of Fresh Start Insolvency Ltd, providing IVA support and administration services, who are dedicated to helping you regain control of your financial position by supporting you through your IVA journey.

To find out more about managing your money and getting free advice, visit Money Helper, independent service set up to help people manage their money.

about Us

What your IVA Provides

Your IVA is designed to help you regain control of your finances with one affordable monthly payment and ongoing professional support. Access your IVA information securely online at any time, including payments, documents and important updates throughout your arrangement.

One Affordable Payment

Combine your unsecured debts into one manageable monthly payment.

Freeze Interest and Charges

Interest and additional charges are typically frozen once your IVA is approved.

Stop Creditor Contact

Your insolvency practitioner will deal with creditors on your behalf.

Ongoing Support

Access support and guidance throughout your IVA journey.

Get in touch

why choose us

Why our customers choose working with us

Wish Money supports people throughout their IVA journey with clear guidance, ongoing support and secure online access to their arrangement information.

Our experienced team works alongside licensed insolvency professionals to help clients manage their IVAs with confidence. Our in-house Insolvency Practitioner, Stacey Graham-Battersby, is licensed by the Insolvency Practitioners Association (“IPA”).

01.

Compassionate IVA Support

Our experienced team are committed to supporting you throughout your IVA journey with compassionate and professional customer care.

02.

Trusted by Thousands

We currently support thousands of IVA clients and use modern technology to help manage your arrangement clearly and efficiently.

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Experienced Insolvency Experts

Wish Money works alongside licensed insolvency professionals and IPA-regulated experts focused on achieving positive outcomes.

Next step

What's Our Aim?

We understand that debt can affect every part of life, which is why our team is committed to providing clear, supportive and compassionate guidance throughout your IVA journey. Our focus is to offer a transparent and reliable service, helping you feel informed, supported and reassured every step of the way.

Email

team@wishmoney.co.uk

Phone

0161 676 1100

FAQs

Common questions

Find quick answers to some of the most common IVA questions, or visit our full FAQ page for more guidance.

Your creditors can sometimes take a little time to update their records after your IVA has been approved. If you receive correspondence you are concerned about, such as court proceedings or bailiff action, please send it to us so we can check whether it relates to debts included in your IVA.

If a creditor contacts you, let them know you are in an active IVA, try to obtain their contact details, and let our team know so we can contact them on your behalf.

Creditors are legally required to issue a Notice of Sum in Arrears annually. This is a statement only and is not a demand for payment.

If a creditor sells your account to a debt purchaser, upload the Notice of Assignment letter to your client portal and we will take care of the rest

You can set up and manage your IVA payments through your client portal under “Manage my payments”.

You can set up a direct debit, update card details, or make payments by standing order. If paying by standing order, please quote your IVA reference.

Payments can be arranged monthly, fortnightly, weekly, on the last working day of the month, or the last Friday of the month.

The fees charged are documented and agreed at the start of your IVA.

IVA fees usually include the Nominee Fee, Supervisor Fee and related expenses, often called disbursements.

Fees are deducted from your IVA payments, third-party funds, or other assets recovered by your IVA Supervisor in line with the agreed IVA terms.

View all FAQs